By using our Services, you represent that you have attained the age of maturity in your state or residence.
Bills.ng is an in-house mobile application used by Agents for processing bill payments for various utility services such as electricity, airtime, and cable TV.
We collect certain personal information which you voluntarily provide to us when you use our Services. This may include your name, email address, phone number, address, account/meter number, user name, password, and any other information that identifies you which you choose to provide (collectively, “Personal Information”).
We may also ask you to create login information for your account and we may ask for your consent to receive text messages relating to our Services at the mobile number you provide.
The information you provide should be relevant to the purpose for which it is to be used, and should be accurate, complete, and up-to-date.
We use your personal information for the following purposes:
Additional personal information may be gotten from third party applications and other identification/verification services.
When you access or use our Services, we may automatically collect information about your use of our services which may include Personal Information and statistical information that does not identify you. Such information may include:
Once you begin to use our services, we keep all records of your transactions and we will not share or disclose your personal information with a third party
without your consent.
We will protect your personal information by using global security safeguards against loss or theft, as well as against any unauthorized access, risk of loss, disclosure, copying, misuse or modification.
Other security measures include but not limited to, firewall, data encryption and granting access only to employees in order to fulfil their job responsibilities.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
We may disclose any information we collect about current and former customers, including personal information, to affiliates and non-affiliated third parties as follows:
We take reasonable measures to help protect all information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We limit access to your non-public personal information to employees that have a business reason to know such information, and we implement security practices and procedures designed to protect the confidentiality and security of such information and prohibit unlawful disclosure of such information in accordance with our policies.
All information transmitted via our Services are protected by encryption technology.
No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your Personal Information. You also play a role in protecting your Personal Information. Please safeguard your username and password and do not share them with others. If we receive instructions using your account login information, we will consider that you have authorized the instructions. You agree to notify us immediately of any unauthorized use of your user account or any other breach of security. We reserve the right, in our sole discretion, to refuse to provide our Services, terminate user accounts, and to remove or edit content.
We will only retain personal information on our servers for as long as an account is active. Once an account has been deactivated, your information is stored on our servers for as long as necessarily obligated by law.